Thank you for shopping with Customized By Chida! Please give us 2-3 weeks to make and ship out custom orders. Already made orders please give us 5-10 days to ship.
Please be advised that air bubbles within the snowglobe cups can occur as a natural result of shipping process. This is not grounds for a replacement. These bubbles are considered envitable aspect of shipping and handling process.
Please note that ALL SALES are FINAL. Refunds are not offered. However, if an item arrives damaged due to a manufacturing error (such as leaks, improper sealing, broken due to shipping, or decal issues) we will provide a replacement items at no additional cost. You have 24 hours to email a claim to Customized By Chida with proof of the broken items as they arrived. Anything after 24 hours will not be accepted, and no replacement will be made. It would be hard to prove that a shipping handler did the damage after 24 hours of being in the customers possession.
Subscribe to our mailing list for insider news, product launches, and more.
Choosing a selection results in a full page refresh.
